Frequently Asked Questions !!!

? Do I have a choice of chassis for my conversion?
* Yes, in most cases chassis are available in most makes and models with customer preference for options.

?  Does Delivery Concepts provide both my chassis and my conversion?
* Yes, you may select from our dealer stocked inventory or you may purchase a vehicle from your local dealer and have the vehicle drop shipped to our facility for conversion.

?  Am I limited to compartment sizes both hot and cold in my conversion?
* You are only limited to body size on our HotShot models, but not compartment sizes. You may have more oven or more refrigerator space, according to your specific requirements. We customize interiors for many of our customers.

? What are the temperature ranges for oven and refrigeration compartments?
* Holding oven temperatures are thermostatically controlled from 140°F(60°C) to temperatures in excess of 180°F(82°C). Refrigeration temperatures from 34°F(1°C) to 40°F(4°C) and Freezer temperatures from 20°F(-7°C) to  -15°F(-26°C).

? What kind of shelving is available to transport my food products and what kind of flexibility do you provide if I have unique packaging needs?
* We have available several shelving options to accommodate standard food industry pans and containers, as well as, custom shelving to accommodate any specific shelving needs that are unique to your operation.

? What if I have a need to transport both hot and cold as well as frozen product in my operation?
* We can provide hot, cold and frozen compartments in most of our conversion bodies.

? Do you provide custom graphics for my vehicle?
* Yes, we provide custom graphic packages from your input as we are a turn-key facility and the vehicle will be ready for service upon delivery.

? What types of financing are available for my new food transport vehicle?
* Factory authorized financing options are available for the chassis and conversion.

? How do I get service for my vehicle?
* You can find authorized service centers in your area, if not we'll find one for you.

? How long is the warranty on my new vehicle?>
* NEW IN 2005: The vehicle is covered by the manufacturer's warranty, while Delivery Concepts, Inc. warrants to the original purchaser, that each product of its manufacture is free from defects in materials and factory workmanship for a period of 2 years from date of purchase and 24,000 miles, and only while in possession of the original owner. An extended warranty is available at an additional cost.

? How do I order my new vehicle?
* Call us at 1-800-468-7478 or email us at sales@hotshotdeliverysystems.com